Q : My Galaxy S20 FE shows a "Device Cooling Down" pop-up, closes my apps, and doesn't let me use them properly. Why is this happening?

A : Your phone might get warm when you use features or apps that need more power for a long time, like playing games or using the camera. It can also happen during charging or in hot environments. When the phone gets too hot, it shows the "Device Cooling Down" pop-up to protect the phone from getting damaged. This means your screen brightness and performance will be lowered, and you'll only be able to make emergency calls until your phone cools down. Wait for your phone to cool down, and then start using or charging it again.

Terms:

Device cooling down - A message that shows up on your phone when it's too hot.

Forcibly closed - When an app shuts down unexpectedly.

Algorithm - A set of instructions that help your phone decide what to do.

Overheating - When your phone gets too hot.

Screen brightness - How bright the light on your phone's screen is.

Performance speed - How fast your phone works.

Emergency calls - Phone calls made when there's a problem or danger.