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When trying to charge Galaxy S20 FE, charging does not work with water icon on notification panel
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Question:

My Galaxy S20 FE won't charge with a water icon on the notification panel. What's wrong?

 

Answer:

Your Galaxy S20 FE device supports water- and dust-resistance of IP68 level.

IP68 rating means complete protection from dust ingress, and temporary immersion in up  to 1.5m of freshwater for up to 30 minutes.

But, if you charge the device while wet after USB port is exposed by water, there is the risk of short circuits and device may damage.

To prevent this, Galaxy S20 FE limits to charge properly when USB port is wet by humidity, moisture or water and displays the caution notification text with water recognition icon on both notification panel and AOD screen.

At that time, dry the device thoroughly before use and keep it during certain period of time at a well-ventilated place.  

Additionally for faster drying, it will help that you hold the Galaxy S20 FE while speaker of device is facing down and shake device smoothly a few times.

If you are still having trouble after trying these tips, please visit a Samsung Service Center.

 

 Terms:

IP68 - Water and dust resistance rating (complete protection against dust; can survive temporary immersion in water up to 1.5m deep for 30 mins).

USB port - The connection point for the charger cable.

Short circuit - Electrical current flowing through an unintended path, potentially causing damage.

Notification panel - The area where alerts and messages appear on your phone's screen.

AOD screen - Always On Display screen, showing time and other info even when the phone is locked.

Humidity - Atmospheric moisture or dampness.

 
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