Question:

Why does my Galaxy S20 FE 5G seem to have faster battery drainage and heat up more quickly compared to my previous device?

Answer:

The Galaxy S20 FE uses intelligent AI software to manage battery consumption according to your usage patterns. However, the current 5G network adheres to Non-Standalone (NSA) standards, which means 5G and LTE connections operate simultaneously for fast data processing. As a result, you may experience shorter battery life and increased warmth compared to an LTE model under similar conditions. If your device feels excessively hot, refrain from using it until it has cooled down. If the heating issue persists, visit an authorized Samsung Service Center for assistance.

Terms:

AI - Artificial Intelligence (a type of computer programming that mimics human intelligence and learning)

Non-Standalone (NSA) - A transitional 5G network deployment phase where 5G devices rely on existing 4G infrastructure for certain functions, such as connecting to base stations and servers, while utilizing 5G frequencies for data transfer.