Question:

Recently after inserting the SD card into my device, a notification message appeared on my device and I cannot remove it. What should I do?

Answer:

This issue has been reported by some Galaxy Note8/S8 users. It occurs when an encrypted SD card is inserted into the device, particularly on phones with specific software versions. A software update will be released soon to fix this problem. In the meantime, you can either remove the encrypted SD card from your device or decrypt the SD card and reinsert it. Ensure your device software is always updated through FOTA or Smart Switch PC.