Question:

My S20 FE has a ghost touch issue and the screen appears to shake. What should I do?

Answer:

Samsung acknowledges that some Galaxy S20 FE devices may experience this issue due to software malfunctions. This problem has been addressed in the most recent device software. To resolve this, kindly update your device software to the latest version by navigating to Settings > Software update > Download and install. It is recommended to regularly update your software and applications for optimal performance.

Terms:

Ghost touch - A phenomenon where the touchscreen responds erratically or uncontrollably.

Software malfunctions - Errors or unexpected behavior in software caused by bugs or compatibility issues.

Device software - The operating system and related software specifically designed for a particular device.

Update - To replace an older version of software or an application with a newer one, often containing bug fixes and improvements.

Settings - A menu within the device's operating system where various options and preferences can be adjusted.

Download and install - The process of transferring a file from a remote location (such as a server) to a local device, readying it for use.