Question:

Why isn't my screen responding properly during multi-touch with two fingers close together?

Answer:

Multi-touch performance may decrease due to usage patterns or environmental factors. Although all Samsung smartphones undergo strict internal testing and adhere to our high-quality standards, please visit a Samsung Service Center if you experience significant inconvenience. They will check for any potential faults with your device.

Terms:

Multi-touch (the ability to detect multiple points of contact on a touchscreen simultaneously)

Usage patterns (habits and behaviors associated with using a device)

Environmental factors (external conditions that can affect device performance)

Internal testing (testing performed by Samsung to maintain quality standards)