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       PROBLEM 
Samsung wireless charger not working 
  
Verify phone compatibility: 
Ensure the phone model is Qi certified and compatible with the Samsung wireless 
charger (see list below). 
  
Compatible Samsung phones 
    - S6 Edge+ and newer models
 
    - Note 5
 
    - Note 8
 
    - Note 9
 
    - Note10
 
    - Note20/20 Ultra
 
    - Z Fold
 
    - Z Fold 2
 
    - Z Fold 3
 
    - Z Fold 4
 
    - Z Fold 5
 
    - Z Flip
 
    - Z Flip 3
 
    - Z Flip 4
 
    - Z Flip 5
 
 
  
Instructions 
    - Ensure your phone is centered on the charging 
    pad without any obstructions.
 
    - Remove all cases, skins, and protectors 
    from your phone.
 
    - Disconnect headphones or place your phone 
    in a landscape position if headphones are connected.
 
    - Avoid using your phone during wireless 
    charging.
 
    - Use the included AC adapter and USB cable 
    for optimal performance.
 
    - Confirm phone compatibility from the list 
    above.
 
 
  
                                                                
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