Home > Software & Apps > Android 11 > When trying to import images while using 3rd party app, the saved pictures are not visible or transfer is not possible.
When trying to import images while using 3rd party app, the saved pictures are not visible or transfer is not possible.
No title

Question:

When trying to import images while using 3rd party app, the saved pictures are not visible or transfer is not possible.

 

Answer:

Some 3rd party apps do not support HEIF pictures. If HEIF pictures settings is enabled, this phenomena may  occur.

Please disable HEIF option on following paths, Camera > Camera settings > Format and advanced options > HEIF pictures

 
Was this article helpful?
 Yes  Somewhat  No
If none of the articles addressed your problem, please take a few minutes to describe the problem below.