Question:

Why aren't my music player buttons on my LED View Cover working after updating my phone to Android Q OS?

Answer:

Customers are having an issue where the Fast Forward and Rewind controller buttons on the LED View Cover case do not work properly after updating their device to Android Q OS or the latest version.

If the View Cover software has not been updated, the buttons will not function correctly. You will need to update the firmware on the cover. Samsung encourages users to keep software and apps updated to the latest version.