Question:

How can I fix an issue where the area around my phone's front camera appears dark?

Answer:

Check if you have installed a third-party Energy Ring battery indicator app on your device. This app is supported on limited Samsung devices only.

If you have installed this app, uninstall it and then reboot your device.

After following steps 1 and 2, if the issue is resolved, your device is not defective.

Samsung recommends only using their exclusive Energy Ring app on your device moving forward.

Terms:

Energy Ring: A battery indicator app that may cause the area around the front camera to appear dark on some Samsung devices.

Uninstall: To remove a software application from your device.

Reboot: To restart your device.