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Question:
What is the difference between Android 9.0
(Pie OS) and Android 10.0 (Q OS), and what is the Android 10.0 update schedule
for eligible devices?
Answer:
Key differences between Android 9.0 (Pie OS) and Android 10.0 (Q OS):
- The functionality and appearance changes between One UI 1.5 (Android 9) and One UI 2 (Android 10)
- Changes relate to the enhanced UI/UX (User Interface and User Experience)
- One UI 2 brings exciting new features from Samsung and Google based on feedback from users like you
NOTE: If any customer calls in to inquire about a software update, please advise the customer to check for a software update manually by following the steps below:
- Navigate to Settings, and then tap Software update.
- Tap Download update manually.
Android 10 (Q OS) update release schedule (with eligible models):
NOTE: Please note that the Android 10.0 update is currently not available on the Samsung Galaxy S8/S8+ and the Note 8 series. Please also be aware that the below Android 10.0 update schedule is tentative and subject to change.
- Galaxy S9 (SM-G960W_NA_XAC): 2020-March
- Galaxy S9+ (SM-G965W_NA_XAC): 2020-March
- Galaxy Note9 (SMN960_NA_XAC): 2020-March
- Galaxy Tab A (2018, 10.5) (SM-T590_EUR_XX): 2020- September
- Galaxy Tab A-10.5 (SM-T597W_NA_XAC): 2020-September
- Galaxy Tab S4 (SM-T830_EUR_XX): 2020-July
- Galaxy Tab A Lite (SM-T387W_NA_XAC): 2020-August
- Galaxy A10e (SM-A102W_NA_XAC): 2020-June
- Galaxy A20 (SM-A205W_NA_XAC): 2020-June
- Galaxy A50 (SM-A505W_NA_XAC): 2020-June
- Galaxy A70 (SM-A705W_NA_XAC): 2020-May
- Galaxy S10e (SM-G970W_NA_XAC): 2020-January
- Galaxy S10 (SM-G973W_NA_XAC): 2020-January
- Galaxy S10+ (SM-G975W_NA_XAC): 2020-January
- Galaxy S10+ (SM-G975WC_NA_XAC): 2020-January
- Galaxy Note10 (SM-N970W_NA_XAC): 2020-February
- Galaxy Note10 (SM-N975W_NA_XAC): 2020-February
- Galaxy Tab A (8.0, 2019) (SM-T290_SEA_DX): 2020-August
- Galaxy Tab A Kids Edition (SM-T290_NA_XAR): 2020-August
- Galaxy Tab A (SM-T510_EUR_XX): 2020-September
- Galaxy Tab S5e (SMT720_EUR_XX): 2020-July
- Tab S6 (SM-T860_EUR_XX): 2020-April
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