Home > Features & Specifications > After it was exposed to water, there is no sound from my Galaxy device
After it was exposed to water, there is no sound from my Galaxy device

PROBLEMS COVERED

1. After it was exposed to water, there is no sound from my Galaxy device


PROBLEM 1: After it was exposed to water, there is no sound from my Galaxy device

SOLUTION 1:

If the device has been immersed in water or if the speaker is wet, water may have entered the speaker hole. Therefore, sounds may not be heard. Please wipe the device with a soft, dry cloth while the speaker is facing down. Additional moisture can be removed through voice vibrations when speaking during a call.

If you are still having trouble with the sound, please contact a Samsung service center.

 

 
Was this article helpful?
 Yes  Somewhat  No
If none of the articles addressed your problem, please take a few minutes to describe the problem below.