Question:

How to fix the problem of disappearing apps on the Edge screen?

Answer:

There has been an issue where apps that have been added to the Edge screen sometimes disappear. Samsung is aware of this issue which may appear on some devices. Samsung is scheduled to release an improved app update soon. Therefore, please check for updates to your device and applications. Samsung encourages users to keep software and apps updated to the latest version. Before the software release, follow these steps to help prevent issues:

Open Settings

Tap Battery and device care

Tap Battery

Tap Background usage limits

Tap Deep sleeping apps. Remove any app(s) that have disappeared.

Tap Back

Tap Never sleeping apps. Add the app(s) to the list by tapping Add (the plus sign).

Terms:

Edge screen: A feature on Samsung devices that allows users to access frequently used apps quickly.

App update: A software update specifically for an application to improve its functionality or fix bugs.

Deep sleeping apps: Apps that consume minimal battery life but may not receive notifications or sync data when in this state.

Never sleeping apps: Apps that continue to run in the background even when the device's screen is off.