Question:

Why does my Galaxy S10 screen constantly dim?

Answer:

There is an issue where the Galaxy S10 screen continuously dims even when someone is looking at it.

Samsung is aware of this issue which may appear on some Galaxy S10 devices. This problem has already been resolved with the latest software (SCA or later version) update. This update is scheduled to be released to additional countries.

Depending on the country and carrier, available dates for the new software may differ.

Therefore, please check for updates to your device regularly.