Question:

Why can't I install an APK file on my device?

Answer:  

Apologies for the inconvenience caused.

This issue is known to occur under specific conditions on Galaxy devices running Android 11 or R OS.

Samsung is working on a software update to resolve this problem, which will be released soon.

Check for new updates to your device's software regularly through FOTA (Firmware Over The Air).

Keeping your software and apps updated ensures the best user experience.

For S21 series, improved software (UB2 or later versions) is already available.

Terms:

APK - Android Application Package

FOTA - Firmware Over The Air