Question:

After updating my phone's operating system to Android 11 (also known as R OS), the Samsung Neural Beta Keyboard is not working correctly. What should I do?

Answer:

Samsung has acknowledged this issue, which affects some Galaxy S10 series phones running certain versions of the Samsung Neural Beta Keyboard (version 3.3.21 or earlier). They are working on a fix for this problem, which will be released through a future keyboard software update.

To resolve this issue, follow these steps:

Check for updates regularly by visiting the Galaxy Store on your device or checking for new updates via FOTA (Firmware Over The Air).

Until a new version of the Samsung Neural Beta Keyboard is available, consider using the Samsung Keyboard instead. This alternative keyboard should function without issues.

If you prefer to continue using the Samsung Neural Beta Keyboard, disable the vibration feature as a touch feedback setting. This may help improve the keyboard's performance until the official update is released.