Question:

How can I register my fingerprints on my phone with Samsung protective film?

Answer:

To successfully register your fingerprints on your phone with Samsung protective film, follow these steps:

Ensure you are using a genuine Samsung protective film. If so, there's no need to remove it for fingerprint registration.

Avoid using screen covers with bumpy/dotted patterns, toughened glass, or third-party covers/films for better recognition results.

During fingerprint registration, use the central or most curved part of your fingerprint.

If issues persist, visit an authorized Samsung Service Center for assistance.

Review the guidelines provided by Samsung before registering your fingerprints (e.g., Samsung genuine protective films are tested rigorously for compatibility).

Note that your device might not recognize your fingerprints without the protective film attached.

Air gaps or foreign substances between the film and screen can reduce the fingerprint recognition rate.

Dry fingers may affect fingerprint recognition (e.g., when waking up, during winter days, or in low humidity environments).