Question:

Why am I unable to connect to the internet via mobile hotspot on my device when connected to my Galaxy smartphone?

Answer:

Samsung has identified an issue causing connectivity problems between devices and smartphones through mobile hotspots.

This issue is related to a software malfunction within the affected device's connection to the Google network.

Updates to resolve this issue will be released by both Samsung and/or Google in the near future.

As a temporary solution, disable the Auto Hotspot and Wi-Fi sharing features on your Galaxy smartphone.

To do so, navigate to Settings > Connections > Mobile Hotspot and Tethering > Mobile Hotspot > Turn off Auto Hotspot > Configure > Advanced > Turn off Wi-Fi sharing.

If you manually added APNs (Access Point Names) on your smartphone, remove them and revert to the default settings.

To reset APNs, go to Settings > Connections > Mobile networks > Access Point Names > More > Reset to default.

 Terms:

APN - Access Point Name (a setting on your phone that defines the gateway between your phone and the internet).