Question:

When using Samsung Internet app, page loading is very slow(with jelly scrolling). Or internet page doesn't respond.

Answer:

• Samsung has been confirmed that users may experience this problem due to some ad blocking apps which deliver excessive information to the Internet browser. If you are using this app such as AdBlock Plus, AdBlock, Crystal, AdGuard and AdClear, please stop to use these apps.
• Samsung is working closely with app developers to make app update at earliest possible to prevent any inconvenience and, we are also improving our Samsung Internet to be not affected by these ad blocking apps. Therefore please check for updates to your apps regularly.
• This version includes advice about issues related Samsung Internet app and, the symptom appears regardless Android OS version.