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While video call using WeChat app, the app is intermittently not working properly.
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Question:

Why is the WeChat app intermittently not working properly during video calls on my Galaxy device?

 

Answer:

Samsung has identified this issue occurring on Galaxy devices when using the WeChat app (version 7.0.21) over a mobile (LTE or 5G) network. This problem does not happen when using Wi-Fi for WeChat video calls.

The issue has been resolved in the latest version of the WeChat app (version 8.0.6), which is currently available for download from the Galaxy Store.

Check for updates on your device by visiting the Galaxy Store and update your WeChat app to the latest version (8.0.6). An improved version of WeChat will soon be available on the Play Store as well.

Samsung is dedicated to providing the best mobile experience for its customers and recommends keeping both device software and apps updated to their latest versions.
 
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