Home > Call Guide > After version up to Contacts Provider 12.7.31 or higher, contacts stored in Yahoo account is not displayed in Contact List. Contacts are not deleted, they just don’t display
After version up to Contacts Provider 12.7.31 or higher, contacts stored in Yahoo account is not displayed in Contact List. Contacts are not deleted, they just don’t display
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 [ Issue Details ]

After version up to Contacts Provider 12.7.31 or higher, contacts stored in Yahoo account is not displayed in Contact List. Contacts are not deleted, they just don't display

 

[ Reproduce ]

1. Login to Yahoo account (com.yahoo.mobile.client.share.account)

2. Store contacts to Yahoo account

3. Version up contacts provider to 12.7.31 or higher

  • In case of latest OneUI MR, User would notice that contacts stored in Yahoo account as disappear.
  • In case of Fold3/Flip3, when user copied Yahoo contacts from old device, it looks contacts not copied, or not synched from Yahoo account.

 

[ Root Cause ]

Yahoo account has 2 SyncAdapter one writable and the other one read-only. ContactsProvider treated it as read-only after checking only one SyncAdapter and decided not to display contacts belong to Yahoo account.

 

[ How to Fix ]

Writable account check logic fix

Samsung is working on a update to address this issue.

 

 

 
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