| Home > Software & Apps > Android 12(One UI 4) S OS > After upgrading the device to the latest version or Android S OS(One UI 4), while using the 3rd party application based on multi window mode(pop-up view or split view), a error popup appears or application is forcibly closed. |  |
| After upgrading the device to the latest version or Android S OS(One UI 4), while using the 3rd party application based on multi window mode(pop-up view or split view), a error popup appears or application is forcibly closed. | |
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Question: How can I fix the crashing of third-party apps when using multi-window mode on Android S OS (One UI 4)?
Answer: There are several steps you can take to resolve this issue:
Ensure your device and apps are up-to-date. Check for available software updates and update any third-party apps experiencing crashes. Clear the app cache and data. Go to Settings > Apps > select the affected app > Storage > Clear Cache & Clear Data. Disable the problematic app's permissions. Go to Settings > Apps > select the affected app > Permissions and disable any unnecessary permissions. Uninstall unused or recently installed apps that might be causing conflicts. Reset your device to factory settings as a last resort if none of the above solutions work. Note that this will erase all data on your device, so back up your important files first.
If the issue persists after trying these steps, contact the support team of the specific app for further assistance. |
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