| Home > Software & Apps > While video call using WeChat app, the app is intermittently not working properly. |  |
| While video call using WeChat app, the app is intermittently not working properly. | |
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Question: Why is my WeChat app not working properly during video calls on my Samsung Galaxy device? Answer: Samsung is aware of an issue affecting Galaxy devices when using the WeChat app (version 7.0.21) over a mobile network (LTE or 5G). The problem occurs intermittently and does not affect Wi-Fi connections during WeChat video calls. This issue has been resolved in the latest version of the WeChat app (version 8.0.6), which is currently available at the Galaxy Store. Please update your WeChat app by checking for updates on your device through the Galaxy Store. The improved WeChat version will be available soon at the Play Store for non-Samsung Android devices. Samsung is committed to providing the best mobile experience and recommends keeping software and apps up-to-date. |
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