Question:

When playing  a music or video, the sound comes from one speaker. What should I do?

Answer:

Your Galaxy device has a feature called 'Hearing Enhancements', which includes an option called 'Left/Right Sound Balance'. This allows you to hear sound even during non-call activities. However, if this balance is set to either extreme (left or right), only one speaker will produce sound.

To fix this issue, follow these steps:

1. Go to Settings

2. Accessibility

3. Hearing Enhancements

4. Left/Right Sound Balance

5. Adjust the control bar to the center position for optimal sound output.