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S Pen Disconnection Error
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Question 1:

My S Pen is disconnected after updating the Air Command App (Version 6.1.40.1)

Question 2:

When I take out the S pen and plug it in again, there is a notification that the S pen has been disconnected in the notification window.

 

Answer:

This may occur when the permissions of Air Command app regarding 'Nearby devices' and 'Physical activity' are initialized in Android S OS

Please check the following:

 

  • When you see disconnection notification after plug in S pen, tap the notification then allow permission of 'nearby devices' and connect your S Pen again.

 

 

  • Select S pen initialization in your mobile phone's settings then allow permissions, and reconnect
    • Settings > Advanced features > S Pen > Air actions > More(3 vertical dots) > Reset S Pen > Allow 'Nearby devices' permission

 

 

  • Allow permissions of Air command app regarding 'Nearby devices' and 'Physical activity' and connect the S pen again.
    • Settings > Apps > Air command > Permissions > Allow permissions of Nearby devices and Physical activity

   

 
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