Question:

Why does my washer say "Door Open" when the door is closed?

Answer:

There might be several reasons why your washer displays "Door Open" even though the door is closed. Here's what you can try:

Check for any obstructions: Sometimes, small objects like coins, buttons, or pieces of clothing can obstruct the door sensor. Remove anything that may be blocking the sensor and see if this resolves the issue.
Clean the door and sensor: Soap residue, dirt, or water buildup can interfere with proper functioning. Gently clean both the door and the sensor area to ensure there's no obstruction.
Inspect the hinge and lock: A damaged or loose hinge can cause the door to not close properly, leading to the "Door Open" message. Make sure the hinge is working correctly and the door is securely locked.
Press the Start/Pause button: After ensuring the door is fully closed and locked, press the Start/Pause button to see if the washer begins its cycle.
Reset the washer: If the problem continues, try resetting the washer by unplugging it for a few minutes or disconnecting the power source. Once you reconnect the power, check if the issue has been resolved.

Remember, always follow the manufacturer's instructions and guidelines provided in the user manual. If the problem persists, contact a qualified technician for further assistance.