Question:

After updating the latest software version, my screen rotation stopped working when I play YouTube app in full screen mode. What should I do?

Answer:

We apologize for this inconvenience caused by a compatibility issue between a specific software version and the screen rotation function of the YouTube app. To resolve this issue temporarily, please follow these steps:

Enable 'Auto Rotate' function from the quick panel settings. This will allow your device screen to rotate according to its orientation.

Keep an eye out for a new version of the YouTube app that will include a fix for this issue. Update your YouTube app through the Google Play Store once the updated version becomes available.

[Symptom]

If your device is set to vertical mode ('Auto Rotate' on the quick panel), and you rotate your device from horizontal to vertical while watching a video on the YouTube app in full screen mode, the screen should rotate along with the YouTube app's built-in function. However, this function may not work properly due to the aforementioned compatibility issue.