Home > Samsung Account Samsung Account     Change country or region   I received an email asking me to provide consent for my child’s Samsung Account. Why am I being asked to give this consent?   What happens if I don't consent to my child's Samsung Account?   How long does consent to a child's Samsung Account last?   What information does Samsung have on my child?   If I give my child consent now, can I change my mind later?   What controls do I have over the information you collect from my child?   Why am I being asked to update my Samsung Account information/date of birth?   [At first notification stage] Have you already deleted my Samsung Account?   [At suspension stage] Have you already deleted my Samsung Account?   Is there something wrong with my account that is prompting you to ask for me to re-register?   What happens after I update my information?   Why did you suspend my Samsung Account?   If my Samsung Account is suspended, is it (and my information) still available?   What happens if I don't update my Samsung Account information?   I have a Samsung Account, but cannot sign in now. What happened?   I didn't receive confirmation/notice emails for authentication process while registration or password reset from Samsung account   There is disappeared reset phone number and change phone number menu. I need to change my phone number for two-step verification. How should I do?   An error occurs in the process of finding an account ID, password   There are some troubles with failure or error in accessing to Samsung account website and entering with Samsung account on the mobile device.   My phone number changed. How do I update the phone number used in my two-step verification?   What is Galaxy device notification?   How do I get a verification code sent to my Galaxy device?   Is there additional methods that allow me to receive a verification code other than Galaxy device verification?   I have received a notice that there will be deleted Samsung account in case of not having my date of birth information or being under legal age limit. Why is it deleted?   Why am I being asked to re-register?   Have you already deleted my account?   Is there something wrong with my account that is prompting you to ask for me to re-register?   What happens after I re-register?   If my information is frozen, is it still available?   Introduction of 2SV(Two-step verification) phone number reset feature in Samsung account   After updating to the latest version of Galaxy Store/Themes, it is required to sign in to my Samsung account. Why is it?   After updating to the latest version starting at the end of September, is it required to link my Samsung account in order to use Gaming Hub?   What are the benefits of logging in with a Samsung account?   The play time information has been changed. / I would like to check the play time for each device.   How can I delete my play time information?   Was this article helpful?  Yes  Somewhat  No If none of the articles addressed your problem, please take a few minutes to describe the problem below.