Home > Samsung Account > Why did you suspend my Samsung Account?
Why did you suspend my Samsung Account?
No title

Question

Why was my Samsung Account suspended?

 

Answer

Your Samsung Account was suspended due to a failure to meet our age requirements or obtain necessary parental consent.

  • Users must be at least 13 years old or provide proper documentation for those under 13.
  • Please update your information or provide parental consent to reactivate your account.
  • This process is quick and straightforward, allowing you to continue using your Samsung Account without delay.

 

Terms:

  1. Parental Consent - Permission given by a parent or legal guardian for an individual under 13 to create a Samsung Account.
  2. Age Requirements - The minimum age requirement for creating a Samsung Account without parental consent is 13 years old.
 
Was this article helpful?
 Yes  Somewhat  No
If none of the articles addressed your problem, please take a few minutes to describe the problem below.