Question

What happens to my Samsung Account when it's suspended, and how can I access my information?

Answer:

When your Samsung Account gets suspended, it doesn't get deleted. This means that your account and all your information are still there.

To fix this issue and start using your account again, follow these steps:

Visit https://account.samsung.com/accounts/v1/MBR/signInUpdateProfileGate.

Update your information on the website.

Once completed, we'll be able to activate your account.

You can then continue using Samsung services without any problem.

Note: If you encounter any technical terms or jargon, here's a brief explanation for easier understanding:

Suspended: Temporarily stopped or put on hold.

Deleted: Removed completely from the system.

Activate: Make the account functional again.