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After T OS upgrade, screen auto rotate does not work on my device, what should I do?
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Question:

After T OS upgrade, screen auto rotate does not work on my device, what should I do?

 

Answer:

We confirmed that there is compatibility problem related to relevant sensors in the SW version recently released.

It can be resolved by restarting the device set with turning off the 'Restart when needed' function in the Auto optimization menu as a workaround.

And there will be released fixed SW version sooner.

So, please restart the device and update with the latest SW version when it is available.

 

Path for workaround : Settings > Battery and device care > Auto optimization > turn off 'Restart when needed' > restart the device

 

 

 
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