Question:

Why can't I connect my Volkswagen, SKODA, or SEAT vehicle to certain Android devices using Android Auto?

Answer:

There seems to be an issue connecting select Volkswagen, SKODA, and SEAT vehicles to specific Android operating system models via the Android Auto application. This problem occurs when the car kit software (SW) update has yet to be implemented by the respective vehicle manufacturers (Volkswagen, SKODA, and SEAT). To address this issue, kindly reach out to the Volkswagen/SKODA/SEAT Customer Center or Service Center for assistance.

Terms:

Android Auto - A feature that allows you to use some of your phone's apps on your car's display for easier access.

Car kit SW - The car kit software responsible for managing the connection between your smartphone and your car's infotainment system.

Infotainment System - The built-in system in your car that controls entertainment and information features such as radio, navigation, and climate control.