Question:

Smart Switch mobile app update does not work properly on the mobile phone while using Smart Switch app for PC

Answer:

We have confirmed that the recently updated Smart Switch app for mobile may not be updated normally on PC (Smart Switch app for PC).

It can resolved by temporary workaround and there will be released new Smart Switch app for PC to resolve the problem.

• Please update the latest Smart Switch app for PC version (scheduled on April 19th, KST)

Temporary workaround : Disconnect the Network on the PC > Run Smart Switch app for PC and connect with Mobile phone > Connect the Network on the PC again