Home > Software & Apps > The donation is recovered after June 7th, but it shows same amounts as before(as of June 2nd). / It seems that the donation does not include the amounts of earnings during the error period.
The donation is recovered after June 7th, but it shows same amounts as before(as of June 2nd). / It seems that the donation does not include the amounts of earnings during the error period.
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Question:

Why doesn't my donation reflect the earnings made during the error period after the issue was resolved on June 7th?

 

Answer:

The error that occurred between June 2nd and June 7th has been fixed, and the donations have been restored to their state prior to the error. As a result, the earnings made during the error period might not be reflected in your donation total. Apologies for any inconvenience caused by this issue; however, please note that some of the missing earnings activity during the error period is due to the restoration process.
 
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