Question:

When inserting the S Pen into the Slim S Pen case, it does not fit properly or falls out easily from the case. Is it defective?

Affected models : Slim S Pen case (EF-OF94PCBEGCA, EF-OF94PCLEGCA, EF-OF94PCUEGCA) with Fold5

Answer:

The slot of the Slim S Pen case has a free space within a certain level for convenient use when inserting the S Pen in/out.

There may be fine differences in the free space depending on the Slim S Pen cases, so you may feel that it can easily fall in or out when inserting the S Pen.

[Affected models]

If you feel uncomfortable for the Slim S Pen case while using with Galaxy Z Fold5, then check the condition of the Slim S Pen case, please contact or visit the dealer shop you purchased for inspection and further action.

[Affected Slim S Pen case model with Fold5]

  - EF-OF94PCBEGCA, EF-OF94PCLEGCA, EF-OF94PCUEGCA