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Question:
Why is my Samsung Wallet(Pay) not working
properly for adding or deleting cards, or making payments online or offline?
Answer:
There may be issues with your Samsung Wallet(Pay)
app affecting features such as adding or removing cards, paying online or offline
(particularly with AMEX, DISCOVER, INTERAC, MIR, or NAPAS cards, but not VISA
or MasterCard). Additionally, you may encounter troubles receiving notifications
after payments or earning reward points in certain countries due to compatibility
issues.
Samsung has recently launched an updated version
of their Samsung Wallet(Pay) app. If you are experiencing any of these problems,
please try updating your app to the most recent version. Note that app release
schedules may vary between countries.
Affected Regions and Countries:
Global (excluding Korea and China)
Affected Samsung Wallet(Pay) Apps:
Earlier versions than v5.2.75 (Global)
v4.9.50 (Russia)
v5.2.82 (India)
Fixed Versions:
v5.2.75 (Global)
v4.9.50 (Russia)
v5.2.82 (India) or later versions
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