Question:

Why are image files not showing on my messaging apps? What can I do about it?

Answer:

There might be several reasons why images aren't displaying properly on your messaging apps. One possibility is that your device has the 'Messaging app protection' feature enabled, which blocks potentially malicious images to safeguard your phone against security threats. To verify this, follow these steps:

1. Go to your phone's Settings menu.
2. Navigate to Security and privacy.
3. Find and select Auto Blocker (default setting is off).
4. Check whether 'Messaging app protection' is turned on.

If it is active, consider turning it off or contacting customer support for further assistance.