| Home > Samsung Account > Introduction of 2SV(Two-step verification) phone number reset feature in Samsung account > I have received the notice email but even I haven’t requested reset the phone number for the two-step verification. What should I do? |  |
| I have received the notice email but even I haven’t requested reset the phone number for the two-step verification. What should I do? | |
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Question: What should I do if I receive an email about resetting my phone number for two-step verification, even though I didn't request this?
Answer: If you get an email about changing your phone number for two-step verification that you didn't ask for, follow these steps:
Go to the Samsung website and sign in to your account. Change your Samsung account password immediately. Also change the password of your email account used for two-step verification. Don't use the same password for both accounts. This helps keep them more secure. |
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