Home > Samsung Account > Introduction of 2SV(Two-step verification) phone number reset feature in Samsung account > Is there additional method to get verification code other than ‘Verify with Galaxy device’?
Is there additional method to get verification code other than ‘Verify with Galaxy device’?
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Question:

Is there additional method to get verification code other than 'Verify with Galaxy device�?

 

Answer:

Yes, there are alternative methods to obtain a verification code when using two-step verification. Initially, the code is sent via text message to the phone number registered with your Samsung account. However, if you encounter issues receiving the code, you can choose another verification method through the 'Didn't get the verification code?' option.

 

Here are the available verification methods:

 

Verify with text message - This sends a new verification code to your registered phone number.

Verify with Galaxy device - This allows you to use a compatible Galaxy device to verify your identity.

Verify with Authenticator app - You can download an authenticator app on your smartphone and use it to generate verification codes.

Verify with Backup codes - When setting up two-step verification, you'll be provided with backup codes that you must store securely. Use one of these codes when needed.

To access these options:

On Phone:

 

Go to Settings > Accounts and backup > Manage accounts > Select Samsung account > My profile > Security and privacy > Two-step verification > Login to Samsung account > Verification methods.

On PC:

 

Visit the Samsung account website (https://account.samsung.com/) > Login to Samsung account > Security > Verify password > Password and security > Two-step verification.

 

 
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