Question

Why did the Unlock menu disappear in SmartThings Find?

Answer

The Unlock menu in SmartThings Find has been temporarily removed due to security concerns. This decision affects the "Unlock," "Back up," and "Retrieve calls and messages" features on both the web platform and the "Find My Mobile" settings on mobile devices. These changes were made through updates to the Find My Mobile (FMM) application and the SmartThings Find web platform.

Terms:

• Q OS: A specific operating system version
• P OS: Another specific operating system version
• O OS: Yet another specific operating system version
• FMM (Find My Mobile): An application related to SmartThings Find
• FOTA (Firmware Over-the-Air): Method of updating firmware wirelessly