Question:

I lost my password that was set for 'Lock' function in SmartThings Find.

Answer:

You can reset the PIN through SmartThings Find website (https://smartthingsfind.samsung.com/) after login with your Samsung account.

And then, you can unlock the device with the PIN newly set.

It is recommended that you change the password of Samsung account after resetting the PIN of SmartThings Find lock menu to protect your account information.

*Path : SmartThings Find website (https://smartthingsfind.samsung.com/) > login > 'Lock' > tab 'Agree' for consent to collection of personal information > reset the new PIN > unlock the device with the new PIN

* 'Lock' feature in SmartThings Find works separately from the screen lock menu on the device settings, so even after being unlocked of SmartThings Find - Lock function, the device screen lock is still locked (in case of being locked already by user through screen lock in settings menu)