Home > Call Guide > I have entered with correct number after entering several times with the incorrect number in the process [Verify phone number], but it fails and returns to the login screen of the main page(and it repeats)
I have entered with correct number after entering several times with the incorrect number in the process [Verify phone number], but it fails and returns to the login screen of the main page(and it repeats)
No title

Question:

Why am I getting an error message saying my phone number is incorrect when trying to verify my account?

 

Answer:

If you've attempted to enter an incorrect phone number multiple times during the verification process, the system may restrict further attempts after exceeding a certain threshold. This is done for security purposes to prevent unauthorized access and protect your account from potential theft or hacking attempts. Please wait for 30 minutes before trying again.
 
Was this article helpful?
 Yes  Somewhat  No
If none of the articles addressed your problem, please take a few minutes to describe the problem below.