Home > Maintenance > Troubleshooting > Error Codes > LO Error Code
LO Error Code
No title

Question:

What does the Error Code "LO" mean and how can I resolve it?

 

Answer:

Error Code LO indicates door lock trouble. Specifically, this means that the door fails to unlock after 3 attempts. To resolve this issue, please follow these steps:

  • Ensure that the door is properly aligned and close it gently.
  • Press the unlock button again and wait for a few seconds.
  • Check if there's any obstruction preventing the door from unlocking.
  • If the problem persists, contact customer support for further assistance.

 

Terms:

  • Error Code (abbreviation for the specific problem encountered)
  • LO (abbreviation for Door Lock Trouble)
  • Description (brief explanation of the issue)
  • Door lock trouble (the main issue indicated by the error code)
  • Door fails to unlock (consequence of the issue)
  • After 3 attempts (number of failed unlock attempts)
 
Was this article helpful?
 Yes  Somewhat  No
If none of the articles addressed your problem, please take a few minutes to describe the problem below.