Question:

Why are there issues with DT and Sunrise carrier's users?

Answer:

We have identified a compatibility issue related to a specific method called 'Temp token'. This issue affects only DT (Deutsche Telekom) and Sunrise carrier users during the process of eSIM number transfer between devices (Device to Device - D2D). Both DT (in Germany) and Sunrise (in Switzerland) use this particular method globally.

Explanation:

Compatibility issue - A problem occurring due to differences in how systems work together.

Temp token - A temporary code used during the eSIM number transfer process.

Deutsche Telekom (DT) - A German telecommunications company.

Sunrise - A Swiss telecommunications provider.

Device to Device (D2D) eSIM Number Transfer - The process of transferring an eSIM number directly from one device to another without using a computer or cloud-based service.