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After update, Emergency SOS button is disappeared and I can’t turn off the function
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Symptom

After update, Emergency SOS button is disappeared and I can't turn off the function

 

Solution

  • In accordance with concept changes for Emergency SOS to enhance the usability, there has been disappeared Emergency SOS button and a few things of behavior has been changed in Safety and emergency menu.
  • Emergency SOS will operate as it set by user with options.
  • And also, sending can be transmitted right away through 'Swipe to call' button or cancelled through the 'Cancel' button.

 

[Concept of behavior]

  • No Emergency SOS On/Off button (constant enabling)
  • Countdown On/Off button appeared (Default : OFF)
  • 'Swipe to call' action added when sending an Emergency SOS in Countdown Off state
  • Notification popup always occurring after changing Countdown button to ON when sending an Emergency SOS, and when selecting the notification popup, it goes to Emergency SOS settings menu.
  • Sending of an SOS message is unconditional option when pressing the side button (power button) 5 times, and it operates as follows according to Countdown On/Off option:
  1. Countdown On : Automatically sent an SOS message after countdown set
  2. Countdown Off : An SOS message is sent when swiping the call icon, and automatically terminated when leaving itself as it is.

 

[Preconditions to use Emergency SOS 'Call' function on the Watch series device]

  • Wi-Fi only : Bluetooth connection required to Phone
  • Cellular models : available Watch standalone

 

 
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