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After One UI 6.1 SW update, when I try fingerprint recognition on the lock screen, the notification screen comes down but not working the fingerprint recognition.
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Question

After One UI 6.1 SW update, when I try fingerprint recognition on the lock screen, the notification screen comes down but not working the fingerprint recognition.

 

Answer

We have identified that if the internal setting values of notification screen related function is not working properly while trying fingerprint recognition on the One UI 6.1 SW version, there may not be processed with fingerprint recognition normally, or may run notification screen.

 

We are working on a SW patch to improve this situation, please keep the device SW version up to date.

 

 

 
 
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