Home > Call Guide > It appears the Samsung account login screen after One UI 6.1 SW update, but I have already been using my phone for a long time. Why is it suddenly prompted to log in?
It appears the Samsung account login screen after One UI 6.1 SW update, but I have already been using my phone for a long time. Why is it suddenly prompted to log in?
No title

Question

It appears the Samsung account login screen after One UI 6.1 SW update, but I have already been using my phone for a long time. Why is it suddenly prompted to log in?

 

Answer

Some of the Advanced intelligence (Galaxy AI) features included in the latest software (One UI 6.1) require a Samsung account login to work properly. If you have a Samsung account, please enter your ID and password and set up two-step verification to log in.

If you do not have a Samsung account, you can create one, log in, and have various services such as Advanced intelligence (Galaxy AI) features and SmartThings related.

 

 

 
Was this article helpful?
 Yes  Somewhat  No
If none of the articles addressed your problem, please take a few minutes to describe the problem below.