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No title
Question
I have found my Samsung account ID and password,
but I can't proceed two-step verification because my phone number has changed.
Answer
- You can request to change your phone number
through 'Need to change your phone number' function on the Samsung account
login screen.
- Please enter your ID and password on the
Samsung account website login screen, then follow the instructions to change
the phone number for two-step verification.
* You can set up later through 'Set up later'
button for logging in or creating account if you don't want to proceed on the
Samsung account login screen for now.
[How to skip Samsung account login screen with
One UI 6.1 SW version]
- Select 'Forgot password or don't have
an account?' at the bottom of the Samsung account login screen > then
Select 'Set up later'
- After receiving of the request, it approximately
takes 2 weeks for confirming and approving process, and a notice email or
message is sent when the process is completed.
- After receiving the completion notice
by email or message, you can use the changed new phone number for the two-step
verification process.
- And then you can log in to have various
services such as Advanced intelligence (Galaxy AI) features and SmartThings
related in the latest One UI 6.1 SW version.
[How to change my phone number]
* Path : 1 or 2
- 'Didn't get the verification code?' (bottom
of typing screen with verification code) > 'Need to change your
phone number' (* In case of setting only with Verify with text message,
it shows 'Need to change your phone number' on first screen of Two-step
verification)
- 'Didn't get the verification code?' (bottom
of typing screen with verification code) > 'Verify with text message'
> 'Need to change your phone number'
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