Home > Samsung Account > Introduction of 2SV(Two-step verification) phone number reset feature in Samsung account > My Samsung account was suspended because of being unable to verify phone number in the process of two-step verification reset. Is it possible to unblock it?
My Samsung account was suspended because of being unable to verify phone number in the process of two-step verification reset. Is it possible to unblock it?
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Question

My Samsung account was suspended because of being unable to verify phone number in the process of two-step verification reset. Is it possible to unblock it?

 

Answer

If entered phone number is not matching with the registered phone number or it failed because of multiple attempts, account will be suspended. It is required to proceed request from the beginning. Please try after 30 minutes if the account was suspended.
 
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