Home > Samsung Account > Introduction of 2SV(Two-step verification) phone number reset feature in Samsung account > It has been two weeks, but my phone number is still the same and is not changed as requested.
It has been two weeks, but my phone number is still the same and is not changed as requested.
No title

Question

It has been two weeks, but my phone number is still the same and is not changed as requested.

 

Answer

It will take two weeks from the submitted request date of two-step verification reset. If you try another a new request, previous request will get cancelled and it will reset the two-week waiting period.
 
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